FAQ
Quick answers. Can't find yours? Message us from the support page.
Are these real Discord items?
Yes. Every item comes from the official Discord Shop and reaches you as a Discord gift link. You claim it in Discord yourself, and we never ask for your password or token.
How fast will I get it?
Usually within a few minutes after your payment confirms. Your order page updates as it goes.
How do I claim it?
Open the gift link while logged in to Discord and tap Claim. Each link works once, for one account, and expires 48 hours after delivery.
What can I pay with?
Most popular coins: USDT, USDC, Bitcoin, Ethereum, Litecoin, Solana, TRON, Toncoin, BNB and more. For small orders, USDT on Polygon, Litecoin or TRON keep fees low.
What if my order can't be delivered?
Someone from our team picks it up. You either get the item or your money back as store credit.
I sent slightly less than the invoice.
Coin prices move while you pay, so anything within 2% of the invoice still counts. If you're further off, we'll email you to sort it out.
Do I need an account?
No, an email is enough. An account lets you keep a balance and see all your orders in one place.